1. Scope of Work: Cosmic Solar and Roofing (CSR) will send a professional technician to visit the site within one week of signing of this document, to diagnose and possibly fix solar system issues, if existing, upon first visit. CSR’s scope of work is limited to the specific diagnostic, repair, or maintenance services expressly described in this agreement. CSR does not guarantee that the system will operate, interconnect, produce energy, or perform at any particular level following completion of the services. Client acknowledges that service work on existing systems may reveal additional deficiencies or failures beyond the original scope and that further repairs may be required at additional cost.

2. Warranty: Warranties are provided by company who originally installed system; no warranty can be provided on installations or projects installed by other companies or materials and no guarantees on system performance or function will be provided.

3. Insurance: CSR shall carry Workers Compensation Insurance as required by law in the amount of $1 million. In addition, CSR shall carry a General Liability Insurance in the amount of $2 million to protect you, but also CSR employees during the visit.

4. Contractor's License: CSR shall maintain all required contractor's licenses through the California State Licensing Board - CSLB, including General B, C-10 Electrical, Roofing C-39 and C-46 Solar. CSLB #831831.

5. Homeowner’s Responsibilities: Homeowner affirms that s/he has the right to allow CSR to provide maintenance to system and agrees to pay CSR for maintenance visits.

6. Cost: CSR sends highly trained technicians, therefore the cost for the first service visit is to verify, diagnose and fix the issue (if it can be done in one hour or less). This payment is collected prior to the first visit and is required regardless of if the issue can be resolved or not by CSR on first visit. No refunds are issued once CSR has arrived on site for any reason. Subsequent visits, if required, may cost an hourly negotiated rate depending on scope of work. Additional cost may be warranted if materials or other services are required to resolve the issue. If manufacturer offers compensation for services relating to resolving issues, CSR is entitled to collect this money from manufacturer on behalf of customer.

7. Limit of liability: To the fullest extent permitted by California law, CSR's total liability for any and all claims arising out of or related to this Agreement or the services provided shall be limited to the total amount paid by Client to CSR for the specific service giving rise to the claim. In no event shall CSR be liable for any indirect, incidental, consequential, special, or punitive damages, including but not limited to loss of energy production, loss of incentives, loss of utility credits, or lost profits. Client understands and accepts that CSR may encounter concealed or unknown conditions during service work, including damaged conductors, incompatible equipment, undocumented modifications, or unsafe conditions. CSR shall not be responsible for failures or damages arising from such conditions unless directly caused by CSR's gross negligence or willful misconduct.

8. Systems not installed by CSR: Client acknowledges and agrees that the photovoltaic system and any associated equipment serviced by CSR were not originally designed, installed, or commissioned by CSR. CSR makes no representations or warranties, express or implied, regarding the original design, installation quality, code compliance, workmanship, or performance of the existing system. Client agrees to indemnify, defend, and hold harmless CSR, its officers, employees, agents, and subcontractors from and against any and all claims, demands, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) defects, deficiencies, or failures in the original system design, equipment selection, installation, or workmanship; (b) pre-existing code violations, safety hazards, or utility compliance issues; (c) system underperformance, non-operation, or intermittent operation not directly caused by CSR's gross negligence or willful misconduct; and (d) any claims by third parties, including manufacturers, utilities, or governmental authorities, relating to the condition or operation of the system following CSR's service work.

9. Non-guarantees of performance: CSR's scope of work is limited to the specific diagnostic, repair, or maintenance services expressly described in this agreement. CSR does not guarantee that the system will operate, interconnect, produce energy, or perform at any particular level following completion of the services. Client acknowledges that service work on existing systems may reveal additional deficiencies or failures beyond the original scope and that further repairs may be required at additional cost.